Customer Service

Wizz Air, the Hungarian low-cost airline, reports its best summer ever with over a thousand flights daily during the summer months. Wizz Air to reopen "All You Can Fly" subscription sales

United Airlines' Q3 report exceeds forecasts with significant profits and loyal customer base; CEO Scott Kirby expects stronger demand and higher unit revenue in Q4

The Miami International Airport has been named the most-improved mega airport in North America in a new ratings-based J.D. Power North America Airport Satisfaction Study

Air Canada shines at the Skytrax Awards

Etihad Airways achieves remarkable growth, marking its most profitable quarter with 30% increase in net profit and 5 million passengers

UAE airline unveils tech upgrades for a better customer experience at the world's largest tourism fair

Two Leading Airlines Partner to Expand Routes and Improve Connectivity Between Scandinavia and Spain

Bulgaria's developing airports introduce green terraces, merging sustainability with innovation, opening summer 2025

The company has decided to designate Israel as a separate profit center due to international expansion, managed independently from overseas operations. Ayeh Magen: "The operations will be managed by Itgar Alvaz, and will include the agent network as well as sales and customer retention for Israeli clients"

Wizz Air's Amelia chatbot provides personalized service and access to four different languages, with human support available according to regional availability

The airline Wizz Air, which recently returned to Israel with 13 routes, announces a significant update to its customer service, including advanced self-service options and local call rates